FAQs

Buy Now Pay Later / School Invoicing

For orders for UK schools, above an order value of £19, we offer the ability to order the products and be sent an invoice. Simply select the invoice option at the check out*. We will then send out an invoice with your order. Payment can be made within 14 days of receipt of goods by Cheque, Bacs or Card.

Online Payment Options

To make the process easier for you as a customer there are a number of payment options available when placing an order online.

• As mentioned above the school can be invoiced and payment can be made within 14 days of receipt of goods by Cheque, Bacs or Card.
• Payment can be made online via Credit or Debit card we currently accept: MASTERCARD, VISA, SOLO, MAESTRO
• Payment can also be made via Paypal or Amazon checkout

Purchase Orders

We can add a purchase order number to your order. Simply insert it during the check out process.

If you are placing a personal order:

Payment can be made online via Credit or Debit card we currently accept: MASTERCARD, VISA, SOLO, MAESTRO

Safe and Secure Shopping

School Stickers continually aims to process payment information confidentially and accurately. Credit card security is of the highest priority. All payments go through industry leader SagePay. We do not keep your Card details. We now also offer secure checkout via Amazon Checkout and PayPal Checkout.

Returns

When placing an order online please check your products carefully and ensure that the customised text that you have chosen is correct.However, for your peace of mind, we do offer a no quibble guarantee. If you are not satisfied with your delivered goods please contact the office on 0800 073 0433 within 7 days of the delivery of the goods in question.

Changing the colour/wording/image on the rewards.

All of our products can be completely customised. Either call us on 0800 073 0433 or email bespoke@schoolstickers.co.uk with the alterations. In either case we can send you a proof of your designs for you to OK. There is no commitment to purchase in asking for designs. We love making new designs and ideas. Our design service is completely free.

Subject not listed?

We'd love to help. Let us know on either 0800 073 0433 or email bespoke@schoolstickers.co.uk with your subject and any ideas of what you might like. We'll make something up for you! We'll send you a proof of your designs for you to OK. There is no commitment to purchase in asking for designs. We love making new designs and ideas. Our design service is free.

Rewards no longer on the website? But you'd like to re-order them?

We do our best to keep all previous designs on file, so although your stickers may not appear on the website, we should still be able to produce them. If you contact the office (0800 073 0433 or orders@schoolstickers.co.uk) with more information about the rewards then we will be able to find the designs and process your order. Alternatively, you could send us an example of the sticker/postcard in the post and we will then be able to recreate the design.

You would like to produce stickers or postcards that your pupils have designed?

We love doing this! Simply send your pupils' designs to us on paper and we can then scan them (with our specialist scanning equipment) into our computers. Alternatively, you could scan the design in yourself and then email it to us in a jpeg format to bespoke@schoolstickers.co.uk. Brightly coloured designs usually look the best, and it is important to make sure that vital elements of the design aren't too close to the edge as they could get missed off when the postcards are chopped up or the stickers are peeled off.

Smaller order quantity wanted?

For smaller schools we are able to adapt our standard pack sizes. Please contact the office (0800 073 0433 or enquires@schoolstickers.co.uk) with specific details of the quantities you require and we will be able to confirm whether this is possible and give you a quote for the rewards.

What is MyStickers?

School Stickers rewards can add more power to your stickers by adding a unique code to your rewards, which in turn allow pupils to collect their rewards in an online virtual sticker album at www.mystickers.co.uk. Pupils who log their rewards receive points and have the opportunity to access online educational games and win fantastic prizes.Check out for more information.

* New customers may require verification. In that case we will call your administration team.